What We Cannot Ship to Uganda, and Why
Most sourcing services tell you what they can get. Here is the other half.
Every item on this list is something we have decided not to source. Each one has a reason. None of them is a hedge.
Some things cannot fly
Air freight has rules, and they are not ours to bend.
Standalone lithium batteries, power banks sold on their own, aerosols, perfumes, and liquids are restricted or refused on passenger and cargo aircraft. A laptop with its battery sealed inside is fine. The same battery in a box on its own is not.
If your item has a battery built into it, ask us. If the battery is the item, we cannot help.
Food and anything perishable
Sourcing takes days. Shipping takes longer.
By the time food reaches Kampala it is either spoiled or close to it. We will not sell you something that arrives worse than it left.
Clothing and shoes
This one is not a legal restriction. It is a fit problem.
We buy each item specifically for you, from a retailer, at full price. If the size is wrong, there is no shelf to return it to. You would be paying UK prices plus shipping plus duty for something that does not fit.
We would rather tell you that now than after you have paid a deposit.
Anything over 20 kilograms
This is a cost decision, plainly.
Above roughly 20kg, the shipping bill starts to overtake the item. A washing machine sourced from London is a cheaper machine bought badly. You would not thank us for the quote.
If your item is heavy and you still want a number, ask. We will tell you honestly whether it is worth it.
Counterfeits and grey-market goods
We buy from Amazon UK, John Lewis, Currys, and Argos. Real retailers, real receipts.
That receipt is the reason your warranty works. A grey-market unit costs less and is worth less, and you find out which at the worst possible moment.
Firearms
No.
What to do if your item is on this list
Ask anyway.
Some of these are absolute. Some depend on how the item is built, particularly where batteries are involved. Tell us what you want and we will tell you straight whether we can get it.
We would rather turn down a request than take a deposit for something that will not arrive.